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August 16, 2018 Office Technology

All Makes Document Solutions Partner Receives Inaugural Reliability Award

Analysts called Kyocera a “shoo-in” for honor

All Makes partner Kyocera Copystar last week became the first and only winner of the new Keypoint Intelligence – Buyers Lab (BLI) Award for Most Reliable Color Copier MFP Brand.

Key point Intelligence – Buyers Lab will select a new winner in 2021.

In its selection, Keypoint Intelligence described Kyocera as a “shoo-in” when compared to the reliability of all other color copiers tested and said that “Kyocera color models promise maximum uptime.”

reliability award“All of Kyocera’s color copiers demonstrated excellent reliability, with every device scoring 10 out of 10,” said George Mikolay, Associate Director of Copiers/Production on the Keypoint Intelligence – Buyers Lab website. “With a low misfeed rate and zero service interventions required, Kyocera color copiers are designed to keep users productive.”

While the Keypoint Intelligence-Buyer’s Lab previously awarded individual machine performance, this was the first time it selected a whole line. Presented every two or three years, the Buyers Lab Reliability awards honors the manufacturers whose product lines are determined to be the most reliable. Buyers Lab analysts judged six years’ worth of the products’ data on several business-critical criteria, including: total tested impressions, number of misfeeds and service interruptions.

Kyocera Copystar, which began its partnership with All Makes nearly a decade ago, is known for its “unique, long-life imaging components that provide greater reliability and less waste,” which lowers the Total Cost of Ownership (TCO) over the product’s life. This is crucial for clients such as those who depend on All Makes-provided technology to manage their most important business functions.

“The most important item you can have in your office is a device that is a centralized hub for all of your business-critical processes,” said Jordan Beccard, All Makes Director of Technology Sales. “What do you use to get your business done and connects devices, people and departments? Business machines aren’t just for hard copies anymore.”

One of the most useful tools Kyocera Copystar provides to All Makes is the remote diagnostics tool. It functions like an email list, which All Makes service technicians check daily. Twenty to 30 percent of technology servicing is now performed remotely, saving time, money and client downtime.

“We selected the Kyocera Copystar  line for its diverse products, leading-edge technologies, connectivity with thousands of applications and unique three-tier color services,” Beccard said. “Because of our relationship with Kyocera Copystar, we’ve been able to build relationships with other dealers that allow us to sell our products and services nationally.”

To find out more about how All Makes Technology and Kyocera Copystar can save your business time and money, click here.

Categories: Office Technology

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